24-Hour Care That’s Comfortable
Sleep Easy Knowing Help Is Always There
What 24-Hour Care Looks Like
It’s not about someone hovering over you. It’s about having the right support in place so you can stay safe, comfortable, and independent.
Day or night, trained nurses and support workers help with things like:
- Medical care at home, including catheter and wound management.
- Medication assistance to make sure nothing is missed.
- Overnight monitoring to prevent falls, manage pain, and provide reassurance.
- Personal care - like help with bathing, dressing, and moving safely.

Seeing Familiar Faces Brings Comfort
"Imagine having a new person walk into your home every other day. It wouldn’t feel great, right? That’s why we make sure our clients see familiar faces. A little consistency makes all the difference in feeling safe and secure." – Rachael
Never Feel Alone at Night Again
Living with a disability or complex mental health needs can make daily tasks challenging.
Some days things feel manageable.
Other times, you might need extra support.
That’s where 24-hour care steps in—fitting into your life, giving you the help you need when you need it.
Being Late Can Disrupt a Client’s Whole Day
"Time matters. If we’re late, it can throw off an entire routine. We make sure we’re on time so our clients don’t have to worry." - Cassie

No More Restless Nights
Wake Up Feeling Safe and Supported
Nighttime can be tricky. Pain, anxiety, or medical needs can make it hard to sleep.
Having someone by your side means you don’t have to wait until morning for help.
Whether it’s repositioning to ease discomfort, checking vital signs, or just knowing someone’s there if you need them, 24-hour care means peace of mind.
Cassie talks about
Going Above and Beyond For Participants
Your Routine, Your Rules
Nobody likes feeling like a guest in their own home.
With 24-hour care, you stay in control.
Support workers and nurses follow your routine. You decide when to wake up, eat, rest, or go out.

A Warm Smile Can Ease Tension Instantly
"Even when things feel tough, a warm smile can ease the tension. It’s a little thing, but it makes all the difference." - Sharon
Keeping Families Connected
Nobody understands your needs better than you and your loved ones.
That’s why 24-hour care isn’t just about the person receiving it.
Families play an important role.
This includes being involved in care decisions, receiving updates, or simply knowing a loved one is safe. Support extends to those who care about you most.
Complex Care? We’re Here for That
Specialised Medical Assistance at Home
Medical conditions don’t keep business hours.
If you need high-intensity support, a nurse can help manage things like:
- Enteral feeding to make sure your meals are safe and comfortable.
- Ventilator and tracheostomy care to keep your airways clear.
- Severe dysphagia support to prevent choking and aspiration.
- Complex wound care to support healing and reduce infection risks.
- Catheter and bowel care to ensure your comfort and dignity.
Support That Keeps You Independent
Support shouldn’t take over your life. It should make it easier.
The goal of 24-hour care is to help you live as independently as possible while getting the assistance you need.
Some days that might mean hands-on help.
Other days, it might just mean having someone nearby in case you need them.

Getting Started Is Simple
Setting up 24-hour care is easy.
Here’s how it works:
- Let’s Talk About What You Need: You share what support you need and when.
- We Build a Care Plan Together: Your care team works with you (and your family) to create a plan that fits your life.
- Meet the Team: You'll be introduced to the people providing you care so you feel comfortable.
- Start Receiving Care: Your support begins with regular check-ins to make sure it’s working well for you.
Need to Adjust Your Care? No Problem
Get Care That Changes As You Do
Care should adapt as life changes.
If you need more support, less support, or just a different approach, adjustments can be made anytime.
Let’s Make Life a Bit Easier
24-hour care means never having to go through tough moments alone.
You will get medical support, help with daily tasks, or just the comfort of knowing someone’s there. The right care makes all the difference.
Want to know more?
Let’s chat about what would work best for you.