Local Help Is A Phone Call Away

You Call, We’ll Respond – Anytime, Anyday

Local Help Is A Phone Call Away

You Call, We’ll Respond – Anytime, Anyday

Need Support Now? We’re Ready When You Are

Life happens fast, and when it does, you need support that comes on time, every time.


Whether it’s a public holiday, an unexpected complication, or a complex health concern, you should never be left without help. 


You can count on our experienced nurses and support workers to provide the right care, when you need it - without delays, roadblocks, or stress.

Steph talks about

Choosing The Right Provider

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Steph talks about

Choosing The Right Provider

Video Length: 1:06

Steph talks about

Choosing The Right Provider For Your Needs

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Specialist Nursing & Disability Care - Often At Support Worker Rates

We’ll do all we can to keep you living life well in your own home and without the fuss.

Nursing & Disability Services - Even For Hard-To-Find Specialties

High-Intensity Supports

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Spinal Cord Injury Support (Including TAC Clients)

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Neurological Conditions

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Complex Mental Health Support

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Aged Care

Palliative Care

Medication & Diabetes Management

Catheter, Bowel, and Wound Care

Building Emotional Safety,

Not Just Physical Safety

"People can feel emotionally safe with us, not just physically safe. That comes from the small things that add up. So it’s important that we listen, support, and reassure." – Rachael

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Building An Emotionally Safe Environment

"People can feel emotionally safe with us, not just physically safe. That comes from the small things that add up. So it’s important that we listen, support, and reassure." – Rachael

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Whether It’s a Little Help or a Lot, We’ll Make It Happen

For Parents & Families


You want someone who understands not just the tasks but the heart that’s behind them. The right support can make all the difference - not just for your child but for your whole family.


For Health Professionals


You need a team that follows the rules, keeps accurate records, and provides reliable updates. That’s exactly what we do. We have a track record of getting it right, every time.

For Support Coordinators - We’re Local and We’re Here to Help


If we’re not the right fit from the beginning, we’ll help you find someone who is. Don’t worry - we won’t be calling you on your day off unless it’s an actual emergency.

Find Out More About Us

Whether It’s a Little Help or a Lot, We’ll Make It Happen

For Parents & Families


You want someone who understands not just the tasks but the heart that’s behind them. The right support can make all the difference - not just for your child but for your whole family.


For Health Professionals


You need a team that follows the rules, keeps accurate records, and provides reliable updates. That’s exactly what we do. We have a track record of getting it right, every time.

For Support Coordinators - We’re Local and We’re Here to Help


If we’re not the right fit from the beginning, we’ll help you find someone who is. Don’t worry - we won’t be calling you on your day off unless it’s an actual emergency.

Find Out More About Us

Well Looked After… Well Known… Time Well Spent

Your nurse or support worker is from the same close-knit team - no constant staff changes. 

Nobody wants to explain their needs over and over again. That’s why the people who support you stay the same for the duration of your support.


We take the time to match you with the right people. 

Feeling comfortable with your support worker is everything. We match you with someone who fits your needs and personality.


We encourage your independence and work with your strengths. 

Support isn’t about taking over. It’s about working with your strengths so you can stay in control of your life.

Meet The Team

Cassie talks about

Going Above and Beyond to get People the Help They Need

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Cassie talks about

Going Above and Beyond to get People the Help They Need

Video Length: 0:57

Sharon talks about

Helping Your Child De-escalate In Tricky Situations

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We Provide Care to the Areas North and West of Melbourne

We’re based in Macedon Ranges, supporting people across areas north and west of Melbourne.


Need help outside these areas? Let’s chat - we will still be able to assist or connect you with someone who can.

Being a Calm Presence in a Tough Moment

"If a client is upset or anxious, it is our responsibility to stay calm. We bring positive energy along with us to set the tone for a great experience." – Cassie

A woman wearing glasses and earrings smiles for the camera

Being a Calm Presence in a Tough Moment

"If a client is upset or anxious, it is our responsibility to stay calm. We bring positive energy along with us to set the tone for a great experience." – Cassie

A woman wearing glasses and earrings smiles for the camera

Local Help. No Call Centres. Less Paperwork.

We’re a happy team that takes the time to understand who you are, what you need, and what matters to you the most.


We focus on effective home care - keeping you comfortable and making sure you get the right care.

We know when you need hospital care - and when you don’t. 

A waterfall with a rainbow in the middle of it

Local Help. No Call Centres. Less Paperwork.

We’re a happy team that takes the time to understand who you are, what you need, and what matters to you the most.


We focus on effective home care - keeping you comfortable and making sure you get the right care.

We know when you need hospital care - and when you don’t. 

A waterfall with a rainbow in the middle of it

Local Help. No Call Centres. Less Paperwork.

We’re a happy team that takes the time to understand who you are, what you need, and what matters to you the most.


We focus on effective home care - keeping you comfortable and making sure you get the right care.

We know when you need hospital care - and when you don’t. 

Your Questions Answered

  • What services does First Choice Care Solutions offer?

    We provide a range of services including personal care, home care, community access, and transportation. 

  • Which areas do you serve?

    We serve Melbourne's western and northern suburbs, including Bendigo, Hepburn, Macedon Ranges, Mount Alexander, Moorabool, Brimbank, Hume, and Melton. 

  • How can I get in touch with First Choice Care Solutions?

    You can reach us by phone at 0447 400 001 or via email at admin@firstchoicecaresolutions.com.au. 

  • Who are your primary clients?

    While our main clients are NDIS participants, we also work with TAC and aged care clients. We tailor our services to meet the unique needs of each individual.

  • What is the process for arranging services?

    Upon contacting us, we will schedule a convenient time for one of our registered and fully qualified nurses to meet with you in person. 

Your Questions Answered

  • What services does First Choice Care Solutions offer?

    We provide a range of services including personal care, home care, community access, and transportation. 

  • Which areas do you serve?

    We serve Melbourne's western and northern suburbs, including Bendigo, Hepburn, Macedon Ranges, Mount Alexander, Moorabool, Brimbank, Hume, and Melton. 

  • How can I get in touch with First Choice Care Solutions?

    You can reach us by phone at 0447 400 001 or via email at admin@firstchoicecaresolutions.com.au. 

  • Who are your primary clients?

    While our main clients are NDIS participants, we also work with TAC and aged care clients. We tailor our services to meet the unique needs of each individual.

  • What is the process for arranging services?

    Upon contacting us, we will schedule a convenient time for one of our registered and fully qualified nurses to meet with you in person. 

The Smartest Way To Get The Right Care

The Risks Of Going It Alone


Relying on an independent support worker might seem like a good idea - until they’re sick, away, or off for the holidays. 


With no backup, you’re left stranded. 


When it comes to care, certainty matters. A strong, reliable support network makes all the difference.

No Risk or Pressure - Let’s Talk

Your care should never feel like an afterthought. 


If you need support, have questions, or just want to chat about your options, we’re here.


Call: 0447 400 001
Email: admin@firstchoicecaresolutions.com.au

Contact Us
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